Refund policy

At 4Cast Fragrance, we are committed to delivering high quality products.

Due to the nature of fragrances, all sales are final. We do not accept returns, exchanges, or refunds for products that have been opened, used, or changed by the customer.

Returns or replacements are only available if:

• The customer receives the wrong product.
• The product arrives damaged or defective.

Any issue must be reported within 24 hours of delivery by contacting our customer support with clear photos and an unboxing video as proof.

Claims submitted after 24 hours, or without sufficient proof, may not be accepted.

If a claim is approved, we will provide a replacement product. Refunds will only be issued if a replacement is not available.

Shipping charges are non refundable.

4Cast Fragrance reserves the right to reject any return or refund request that does not meet the conditions stated above.